Reports are assembled manually
Data is exported from several systems, merged in spreadsheets and arrives late.
Systematic business automation
We connect ERP, CRM, Excel and manual workflows into one operating system
We design automation and management analytics for manufacturing, logistics and B2B sales. We start with the process and a measurable outcome - then connect data, roles and interfaces.
In the first meeting, we define the process, data sources and the scope of the first solution.
Operating system data connected
1CCRMExcelAPI
unified process modelData → rules → action
01Operationsno manual transfers
02Analyticsconsistent metrics
03Controlroles and statuses
Used in published projects:
1CBITRIX24Wildberries APIWialonYandex Maps
When one system is needed
You have systems. You still lack control.
Automation matters when the gap between data and action already affects speed, errors and manageability.
The process depends on people
Statuses, checks and handoffs depend on messages, memory and local files.
Systems do not agree
CRM, ERP and industry services store different versions of the same data.
AI has nowhere to connect
Without a shared data model and rules, recommendations cannot become part of the workflow.
What we design
Three layers of one system
A consistent route from reliable data to managed action, not a set of disconnected implementations.
Integration layer
We connect sources, normalize data and define a single exchange logic.
- ERP, CRM and industry APIs
- Data marts and models
- Data exchange quality control
Process automation
We move rules, roles and statuses into one interface without manual gaps.
- Client portals and workspaces
- Task and approval routes
- Notifications and deadline control
Management analytics
We build metrics that expose deviations and support decisions.
- P&L and operational KPIs
- Plan vs actual and risk signals
- Forecasts and recommendations
Published cases
Complex processes in clear interfaces
01
DZ Board dropzone management service
Mobile app, real-time flight board, Manifest interface, verification, inventory and rentals.
One systemfrom manifest to inventory
Real timeflight and status boards
iOSfield workflow for the team
02
marketAI marketplace sales analytics
Orders, sales, ads, profit, storage, penalties and SKU analytics in one system.
P&Lone profit model
Ad ratiocampaign control
AIassortment recommendations
03
Car carrier transportation platform
Intelligent carrier loading, transparent client service and auction-based contractor selection.
+12-20%average load growth
-30-50%planning time
-25%allocation errors
How a project starts
Solution map first. Development second.
Before estimating delivery, we align on process boundaries, data and outcome criteria.
Discuss the first scope- 01
Process review
Goal, participants, current systems, manual operations and constraints.
- 02
Data and integration map
Sources, owners, data quality and exchange rules.
- 03
First-scope boundaries
Users, scenarios, outcome and acceptance criteria.
- 04
Architecture and plan
Stages, dependencies, risks and a realistic delivery estimate.
Working principles
Responsibility does not end at the interface
Designed for operation
Roles, permissions, load, modular growth and support are built into the solution.
One source of truth
We define owners and metric rules so reports do not contradict each other.
Tied to the process
Acceptance criteria describe a working scenario and measurable effect, not a screen count.
The essentials
Questions before the first meeting
Where does the work start?+
With a process review: people, systems, sources, manual operations, constraints and an outcome metric.
Do we need to replace ERP or CRM?+
Not necessarily. The new layer can connect existing systems through APIs and data exchange.
Can we start with one area?+
Yes. The audit defines one process, clear users, available data and a measurable criterion.
What systems can be integrated?+
Published cases use 1C, BITRIX24, Wildberries API, Wialon, maps, spreadsheets and industry services. The exact set depends on your architecture.
Next step
Show us the process that should no longer be assembled manually
Describe the current situation: participating systems, where delays occur and what result matters to the business.
Or write directlymail@def.center